Returns & Cancellations Policy

At Arzzbyfarha, we value your satisfaction and want to ensure that your shopping experience is as smooth as possible. Please take a moment to familiarize yourself with our Returns and Cancellations Policy to understand how we handle returns, cancellations, and refunds. Returns:

  • Eligibility : We accept returns within 7 days of the delivery date for eligible items. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when received
  • Process : To initiate a return, you need to share the name and image of the product via email at arzzbyfarha@gmail.com within 48 hours from the time you receive your product. We will then approve your return request and then the next step follows
  • Return Shipping : Once you receive our confirmation for your return request approval, you need to ship us the products you wish to return with all the original packaging by keeping it safely back into the box/packaging.The product(s) should be shipped back to us within 7 days from the day we approve your return request. The cost of shipping the product will be borne by the customer. The product(s) should be in its original and unused condition with intact packaging. We will not be able to process the refund if the product(s) is damaged or shipped without its original packaging. Please use a reliable courier service for shipping the product(s) and share the tracking details once the products shipped.
  • Refund : If the return is approved, u pon quality check, we will issue a refund to your original payment method. Please note that it may take a few business days for the refund to appear in your account, depending on your payment provider's policies

Cancellation of your order:

  • After placing the order, customer has an option to cancel the order within one hour. Orders once placed on our website are only eligible for cancellation until they are shipped from our warehouse. For COD orders, we will call you for order confirmation before shipping. Prepaid orders cancelled before shipping will be refunded in your original payment mode.